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FAQ

Frequently Asked Questions
How long does it take to activate my order?

Learn more about our automated activation.
- Order Activation
Why do I have to provide my billing name and address?

Learn more about how credit card fraud protection works.
- Entering your billing name and address on Checkout
My order is not working. Was I scammed?

Of course not. Learn more about getting help with activation.
- How to get help with a recent order
Who has access to my billing information?

Learn more about how we protect your personal information.
- Who has access to HG Shop billing information
Is my credit card information safe?

Learn more about how credit card information is processed.
- How credit card information is processed
Can I trust this site?

Learn more about this site and its security.
- About this site
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